Frequently Asked Questions

Most of our classes run on a termly booking basis. We usually encourage children to join for the full term because the coaching, equipment set-ups and challenges build progressively week by week. If spaces are available, we can sometimes accommodate a mid-term start, but that is handled on a case-by-case basis.

Yes, trial classes are usually available via the booking page. A first class can feel like a lot to take in, so some children need a little time to settle. If your child would be joining after the term has already started, we may suggest a discounted partial booking instead of a one-off trial so they have a fair chance to get comfortable. Please do get in touch via email for this option.

Half-term bookings are only offered in exceptional situations. If that is what you need, please contact Gill directly and explain the circumstances. We will always try to find the most sensible option for your family where possible.

We do not offer make-up classes or refunds for missed sessions. That said, if after a few weeks you feel the class is not the right fit for your child, we are happy to refund the remaining sessions because we want to help families find the right experience. In serious medical circumstances, we can also make exceptions to the usual refund policy.